Oriental Residence Amenities

Cleaning Services

• Daily housekeeping
• Laundry
• Dry cleaning

Cleanliness & disinfection

• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies
• Use of cleaning chemicals that are effective against Coronavirus

Food & Drink

• Restaurant
• Room service
• Bar

Food & drink safety

• Physical distancing in dining areas

Front Desk Services

• Private check-in/check-out
• Lockers
• Luggage storage
• 24-hour front desk
• Express check-in/check-out
• Invoice provided

General

• WiFi available in all areas

Miscellaneous

• Designated smoking area
• Visual aids: Braille
• Facilities for disabled guests
• Heating
• Visual aids: Tactile signs
• Family rooms
• Wheelchair accessible
• Lift
• Toilet with grab rails
• Non-smoking rooms
• Higher level toilet
• Air conditioning
• Lower bathroom sink

Physical distancing

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Pool and Spa

• Hand massage
• Hot tub/Jacuzzi
• Full body massage
• Back massage
• Neck massage
• Foot massage
• Head massage
• Massage

Safety & security

• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers

Safety features

• First aid kit available
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests

Services

• Internet services
• WiFi
• Free WiFi